Terms & Conditions

    Effective Date: May 2026

    Welcome to Growth Engine Co LLC ("we," "our," or "us"). By accessing or using our website (growthengineco.net) and our AI-powered digital marketing and business automation services, you agree to comply with and be bound by these Terms & Conditions.

    1. Acceptance of Terms

    By using our services, you agree to these Terms. If you do not agree, please do not use our services. We provide digital marketing, AI automation, CRM software, website and funnel building, and communication tools.

    2. Services Provided

    Growth Engine Co LLC provides a SaaS-style platform that includes, but is not limited to, CRM systems, AI chat widgets, calendars, SMS messaging, email marketing, Voice AI systems, and automated follow-up systems.

    3. AI & Automation Services

    We utilize AI-powered systems to improve communication, lead management, scheduling, and marketing performance. You acknowledge that AI interactions may vary and are provided "as is."

    4. CRM Software Usage

    Our CRM tools are designed to manage leads and customer relationships. You are responsible for the data you input, ensuring its accuracy, and maintaining compliance with applicable data protection laws.

    5. Website & Funnel Services

    We provide tools to build websites and funnels. You retain ownership of your content, but grant us a license to host and display it as part of the service. You may interact with us through these platforms.

    6. SMS and Email Communications

    By submitting forms or booking appointments, you consent to receiving automated emails, SMS messages, reminders, and marketing communications. You may opt out at any time following the provided instructions.

    7. User Responsibilities

    You agree to use our services lawfully and are responsible for all activities under your account. You must not misuse our systems or attempt to gain unauthorized access.

    8. Payment Terms

    Fees for our services are billed as agreed upon during sign-up. All payments are non-refundable unless otherwise explicitly stated in your agreement.

    9. Subscription & Billing Policies

    Subscriptions renew automatically based on your chosen billing cycle. You authorize us to charge your payment method on file for recurring fees.

    10. Cancellation & Refund Policies

    Cancellations must be made prior to the next billing cycle to avoid further charges. We do not offer prorated refunds for partial months of service.

    11. No Guarantee of Results

    Results may vary depending on your business, industry, advertising budget, and implementation. We do not guarantee specific outcomes, revenue, or lead volumes.

    12. Lead Generation Disclaimer

    We provide tools and systems to assist in lead generation, but we are not responsible for the quality, conversion rate, or validity of those leads.

    13. Third-Party Integrations

    Our services may integrate with third-party platforms. We are not responsible for the availability, functionality, or data practices of these external services.

    14. Intellectual Property Rights

    All content, software, and tools provided by Growth Engine Co LLC remain our exclusive intellectual property. You may not copy, modify, or distribute our proprietary materials.

    15. Prohibited Uses

    You may not use our services for illegal activities, spam, harassing communications, or to transmit malicious code. Violation of this may result in immediate account termination.

    16. Limitation of Liability

    Growth Engine Co LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

    17. Indemnification

    You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of the services or violation of these Terms.

    18. Data & Communication Consent

    You consent to our collection and use of your data as described in our Privacy Policy and these Terms, including for the purpose of operating automated follow-up systems.

    19. Call Recording & Conversation Monitoring

    Interactions via AI chat widgets, Voice AI, and phone calls may be recorded or monitored for quality assurance and training purposes.

    20. Compliance with TCPA and CAN-SPAM laws

    You agree to comply with all applicable communication laws, including TCPA and CAN-SPAM, when using our platform to contact your leads. You are solely responsible for obtaining necessary consents.

    21. Appointment Scheduling Terms

    Appointments scheduled through our calendars are subject to availability and our cancellation policies. We use automated systems to manage and remind you of these appointments.

    22. Marketing Automation Disclaimer

    Automated marketing campaigns are executed based on your configurations. You are responsible for the content, compliance, and timing of these campaigns.

    23. AI Chat Widget & Voice AI Terms

    Our AI tools are designed to assist users. You acknowledge that they may not always provide accurate or complete information and should not be relied upon for critical decisions.

    24. Service Interruptions

    We strive for high availability but do not guarantee uninterrupted service. We are not liable for any downtime or data loss resulting from service interruptions.

    25. Account Suspension or Termination

    We reserve the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms or for any other reason at our sole discretion.

    26. Governing Law (United States)

    These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which Growth Engine Co LLC is registered, without regard to its conflict of law provisions.

    27. Changes to Terms

    We may update these Terms from time to time. Continued use of our services after any such changes constitutes your acceptance of the new Terms.

    28. Contact Us

    If you have any questions about these Terms, please contact us:

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